Shipping & Delivery cost
Delivery time:
Monday to Friday ordered before 15:00, is delivered next day (NL&BE) Or you can collect the order from a GLS Parcelshop. Orders ordered on Friday (after 15:00), Saturday and Sunday, will be shipped on Monday and are normally delivered on Tuesday. Unless you choose the Trunkrs Same day shipping option, then you will receive your order on Monday. (NL&BE) For order (EU) country's) please check the table below.
What will the delivery driver do with the parcel if the customer is not at home?
Then the parcel will be delivered to the neighbours. (Don't worry, no one can see what is in the box) If that is not possible, and the parcel cannot be left at a collection point, the parcel will return to the sender, Hismith in this case. We will then contact you for a new delivery appointment.
Delivery costs:
Orders with a value starting from €75,- will be shipped free of charge within the Netherlands and Belgium. If the order value is under €75,- a shipping fee of €5,95 will be applicable for the Netherlands and Belgium. Rest of world orders are applicable to a minimum of €9,95 shipping fees. The fees vary per country and can be calculated in the table below. After placing an order, you will receive an email containing your order details including the track & trace code for your package. Our warehouse is located in the Netherlands. Normally, shipping from the Netherlands to other EU county's takes 3-5 days. Scandinavian countries can take 3-7 days. Below, you can check the shipping time for each country. If your country is not in the list, please contact us.
Country | Delivery time | Under a order amount | Code | Free shipping for all orders over |
| The Netherlands | 1 | € 5,95 | EU | € 75,00 |
| Belgium | 1-2 | € 5,95 | EU | € 75,00 |
| Luxembourg | 4-6 | € 5,95 | EU | € 75,00 |
| Denmark | 3-4 | € 9,95 | EU-0 | € 75,00 |
| Germany | 2-3 | € 9,95 | EU-0 | € 75,00 |
| Austria | 2-3 | € 9,95 | EU-0 | € 75,00 |
| Estonia | 4-6 | € 14,95 | EU-1 | € 75,00 |
| France | 2-3 | € 14,95 | EU-1 | € 75,00 |
| Hungary | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Ireland | 2-3 | € 14,95 | EU-1 | € 75,00 |
| Italy | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Latvia | 3-6 | € 14,95 | EU-1 | € 75,00 |
| Lithuania | 4-6 | € 14,95 | EU-1 | € 75,00 |
| Monaco | 2-3 | € 14,95 | EU-1 | € 75,00 |
| Poland | 2-5 | € 14,95 | EU-1 | € 75,00 |
| Portugal | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Slovenia | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Slovakia | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Spain | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Czech Republic | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Sweden | 2-3 | € 14,95 | EU-1 | € 75,00 |
| Bulgaria | 4-7 | € 19,95 | EU-2 | € 200,00 |
| Cyprus | 4-7 | € 19,95 | EU-2 | € 200,00 |
| Finland | 2-4 | € 19,95 | EU-2 | € 200,00 |
| Greece | 3-6 | € 19,95 | EU-2 | € 200,00 |
| Croatia | 5-8 | € 19,95 | EU-2 | € 200,00 |
| Romania | 4-7 | € 19,95 | EU-2 | € 200,00 |
| United Kingdom | 2-3 | € 19,95 | EU-2 | € 200,00 |
| Andorra | 2-3 | € 44,95 | EU-3 | € 400,00 |
| Faroe Islands | 2-3 | € 44,95 | EU-3 | € 400,00 |
| Gibraltar | 4-6 | € 44,95 | EU-3 | € 400,00 |
| Kosovo | 7-9 | € 44,95 | EU-3 | € 400,00 |
| Liechtenstein | 3-4 | € 44,95 | EU-3 | € 400,00 |
| Malta | 4-6 | € 44,95 | EU-3 | € 400,00 |
| Moldavia | 6-10 | € 44,95 | EU-3 | € 400,00 |
| Montenegro | 5-7 | € 44,95 | EU-3 | € 400,00 |
| Norway | 2-4 | € 44,95 | EU-3 | € 400,00 |
| San Marino | 3-5 | € 44,95 | EU-3 | € 400,00 |
| Turkey | 5-8 | € 44,95 | EU-3 | € 400,00 |
| Vatican CITY | 4-5 | € 44,95 | EU-3 | € 400,00 |
| Switzerland | 2-3 | € 44,95 | EU-3 | € 400,00 |
| Albania | 8-15 | € 44,95 | EU-3 | € 400,00 |
| Bosnia and Herzegovina | 4-9 | € 59,95 | EU-4 | € 600,00 |
| Iceland | 3-5 | € 59,95 | EU-4 | € 600,00 |
| North Macedonia | 5-8 | € 44,95 | EU-4 | € 400,00 |
| Serbia | 5-7 | € 44,95 | EU-4 | € 600,00 |
| Armenia | 10-12 | € 109,95 | EU-5 | € 1.000,00 |
| Azerbaijan | 5-10 | € 109,95 | EU-5 | € 1.000,00 |
| Georgia | 5-12 | € 109,95 | EU-5 | € 1.000,00 |
If your destination is not in the table, please contact us for a price and delivery time.
Please note: Orders to ''MYPUP'' collection points are delivered there by GLS. Trunkrs cannot be chosen for this.
Deposit permission:
We advise our customers not to use this. If the package is lost, both Hismith and the carrier are NOT liable.
* For non eu countries
The shipment is provided by us with the necessary customs forms, the customs and clearance costs are for the account of the recipient.
Discrete shipping. No details on the package.
We ship orders as discreetly as possible. The sender is RGC Fulfillment Company. Your package is always without printing and for this reason it is not possible for others to see what is in the package. This makes ordering from Hismith® as anonymous and discreet as possible.
Product not in stock.
Unfortunately, it is possible that the item you wish to order is not in stock. The products on our website will always indicate whether it is in stock or not. However, in the unlikely event that a product is not on stock even though the website says that the item is on stock, our customer service team will contact you and will try our best to deliver the product within 5 working days. In the case that you do not agree your order will be cancelled and your payment refunded.
Orders placed outside the European Union
Hismith is not responsible for any costs arising with regard to import taxes or taxes not applicable within the EU. Costs incurred with regard to local taxes and regulations are entirely for the buyer. If you wish to know more about local taxes we advise you to contact your local customs prior to your order.
Did you know it is possible to pick up your order at our warehouse?
Picking up orders without an appointment is possible from Monday – Friday from 09:00 – 18:00. If you wish to pick up your order after 18:00 or in the weekend, please contact us and we will arrange for someone to help you. If you wish to get your product on the same day, we advise you to visit our showroom & warehouse in Zoeterwoude. Simply choose the option “Afhalen in ons warehouse” during the order process.
Visit & Pick-up Address:
Energieweg 47
2382 ND Zoeterwoude
Adjusted delivery / No delivery during the following (holiday) days 2024
All Saints' Day: Friday, November 1, 2024 (Belgium)
Armistice Day: Monday, November 11, 2024 (Belgium)
Christmas (Christmas Day and Boxing Day): Wednesday 25 and Thursday 26 December 2024
Adjusted delivery / No delivery on the following (public holiday) days with Trunkrs and GLS 2025
New Year's Day: Wednesday, January 1, 2025, orders will be delivered from January 2 (EU)
Good Friday: Friday, April 18, 2024, orders will be delivered from 22 April (EU)
Easter: Monday, April 21, orders will be delivered from April 22 (EU)
Labor Day: Thursday, May 1, orders will be delivered from May 2 (EU)
Liberation Day: Monday, May 5, orders will be delivered from May 6 (EU)
Ascension Day: Thursday, May 9 Orders will be delivered from May 10 (EU)
Pentecost: Monday, June 9 (EU) Orders will be delivered from June 10 (EU)
Christmas:: Thursday, December 25 and Friday, December 26, 2025 Orders will be delivered from December 29 (EU)
If there is a public holiday in a particular country, delivery will normally be made the next day. The shipment tracking will clarify this.